By Tienlon Ho April 22, 2013
One recent Thursday morning, I logged into my email and made an alarming discovery. Instead of opening my inbox, Google directed me to a notice:.....Account has been disabled . . . . In most cases, accounts are disabled if we believe you have violated either the Google Terms of Service, product-specific Terms of Service . . . . or product-specific policies . . . . it might be possible to regain access to your account…. There were no numbers to call, no tickets to request help……What exactly had I done wrong? …..My calls to Mountain View HQ landed me in a labyrinth of recorded messages that inevitably led to one of a man, sounding only slightly less exasperated than I felt, shutting me down with a “Thankyougoodbye.”…… In reality, I discovered, Google assumes no responsibility over user data nor is it required by law to do so. In the same notice informing me that it had disabled my account, Google told me for the first time that it reserves the right to “terminate your account at any time, for any reason, with or without notice.”……Google not only reserves the right to take away or vaporize our data for any reason, but it also reserves the right to discontinue services, the means to access it, whenever it wants. It does this more often than you probably realize and most recently with Google Reader, which disappears on July 1….To Read More…..