By Michael D. Shaw Nov. 26, 2013
This HND piece examines the devalued currency of the medical profession, and it all starts with destroying the language. Patients are no longer patients, but rather "customers" or "consumers." Doctors and nurses have been transmuted into "providers." No doubt, these verbal cosmetics are part of an overall effort to reduce costs. But, that's not where it stops. The term "provider" is deliberately and strikingly generic, designating no specific role or type or level of expertise. I explain why the docs accepted this, and what can be done to put things right.
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